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Shipping Policy
Weve temporarily paused flower, food gifts and wine deliveries as well as Cakes for collection services to Northern Ireland. We are working to re-enable the service as quickly as we can. We apologise for the inconvenience caused and look forward to welcoming you back online soon.
Return Policy
We have extended our standard returns policy for orders made between 1 January 2021 and 26 March 2021. You now have until 30 April 2021 to return your items.
(For purchases made on or after 27 March 2021 our normal refund policy of 35 days applies)
This applies to both online and in-store purchases, except in case of sale items where you have 30 days to return. (exclusions apply)
If the item is unused, in its original packaging and accompanied by a valid proof of purchase, we’ll offer an a full refund. This does not affect your statutory rights. Please click here for further details.
If you have an issue with the quality of a product purchased from us, please click here.